NovoChat Customer Ideas

Being able to group contacts on Novochat and subsequently being able to send broadcast messages directly to these groups (instead of selecting WhatsApp contacts one by one for example ). Customers that will be sending multiple broadcasts to the same group but uploading a CSV multiple times to our system is inefficient.

Masking phone number into brand name will improve open rate and reduce block number possibility, especially for those customer that already within our database

Differentiate when a message is sent, delivered, and read.

Could be good for online shops

Search messages in conversations and go to the specific message inside the conversation.

automations for everyone

Allow us to have individual chat app buttons on our website, like WhatsApp button or LINE button. I think this will increase users tendency to click and chat with us.

More advanced way to segment contacts into groups or lists

How can I delete all contacts at once instead of deleting it manually one by one?

Let me track how much extra revenue my abandon cart recovery or winback messages brings me

Help to grow my subscriber list by a pop-up form or widget to collect WhatsApp number

I want to send the 1st message, wait for 2 days (or couple hours), and send the next follow-up message

For businesses who wants to share their location with customer.

Mass send WhatsApp messages to a list of contacts. Information from Excel or Google Sheets

Export contacts as CSV.